Target Canada Complaints
|Target Canada - The company offers household essentials, including pharmacy, fashion, pet, beauty, personal care, baby care, cleaning, and paper products; hardlines comprising music, movies, books, computer software, sporting goods, and toys, as well as electronics to name a few. Expect more, Pay Less at Target
Target Canada Customer Complaints and Reviews
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Latest Target Canada Complaints and Reviews
Reviewed by dmc: 4.00 out of 10 on 11/30/2013
City/Location Reviewed: medicine hat, alberta
I waited in line on black Friday for an item that was on the front page of the flyer but once inside and couldn't find it, I talked to a sales associate and he chuckled and said they didn't even have any. He didn't even check the computer to see if they had the item I heard him tell a lady that they had three of this item on the day before and they had sold already. There were numerous people looking for this item an they left without it. I went back there that evening and talked to a different associate and he said the item was in the store but they were hidden in a different location and now they are all gone he was very sorry. I asked a different associate if there was a manager I could speak to and she kind of laughed so I explained what had happened and she said that with all the kaos of black Friday that they were probably put in the wrong spot and they were probably all sold by the time I had gotten there but I was one of the first people in the store. I don't think this is very fair to the people that waited in line for this item and my shopping days at target are over.
Reviewed by Un happy customer: 1.00 out of 10 on 11/13/2013
City/Location Reviewed: Saint John new brunswick
I want to make you aware of a complaint I have with your Saint John store. I was shopping there last night and bought some shampoo that was 3.79 and I had a coupon to save 3 dollars. I pursued 7 because such a good deal. The cashier rang them in along with other items I bought and the total seemed higher then I thought it should be. I asked the cashier if he rang in all my coupons he says yes so I payed and looked at my receipt and he only rang in 1 coupon. I went over to customer service at 730 pm and was only one there and I was only able to leave the store at 845 pm because they could not get the refund to go threw And on top of that they couldn't refund the money back on to my debit they gave me a gift card so making me have to spend the difference of 18 dollars in the store. To me that is not good customer service to one wait over a hour to get money back they owe me and also not credit back to my method of payment it is not my fault they screwed up I was upset with this service and would not recommend people to shop their. I know this will prob just get swept under the mat but I will tell everyone and anyone the horrible customer service I received and word of mouth travels.
Reviewed by genesis1v1: 6.50 out of 10 on 10/26/2013
City/Location Reviewed: Vernon, BC
I went to the Target store in Vernon today to buy some paper for our small office as it was such a good price in this week's flyer (only $1.99 for Hammermill letter size x 400 sheets).
I wasn't totally surprised that there was none left on the shelf when I got there, but what did disappoint me was the standard response to my request for a rain check on the paper.
I went to the store especially to buy this paper, nothing else, so I wasted 30 minutes of my time.
I was basically told that there was no rain check on items that are in the 'temporary price cut' category.
My initial thought was, 'really?' that's it? And secondly, there's no paper in the store at all? So they put out a shelf's worth of paper - maybe 30 reams, and when it's sold out, that's it? Surely because it's on a flyer at a good price, you plan to have more in stock. And if there was some in the back of the store, why didn't the girl offer to go get some?
I didn't even bother saying anything more to the cashier or the other people she had to ask about the rain check policy, because I thought, 'what's the point?, they'll only think I'm a frustrated customer and shrug it off'. So, instead of dealing with my simple problem there by offering me some other solution, I left the store unsatisfied, so much so, that I'm typing this e-mail - something I rarely do. I know that store policy isn't something individual sales people can change, but I'm sure that they could have done something to ensure I didn't leave the store thinking - 'Target is no different than any other store'. This wasn't something I thought before, but it is now.
Your slogan 'Expect more, pay less' is now in my mind 'expect more, get less', but that will change to 'expect the same as everywhere else, get less'.
When I heard that Target was coming to Canada I was so excited, especially after my experience in the US stores and when the store opened in Vernon, I was really happy - but no more.
Reviewed by target review: 7.50 out of 10 on 10/20/2013
City/Location Reviewed: Burlington
Target Canada has been a big disappointment. Its as if their brand is supposed to do all the work. Shoppers love target, but we don't seem to know about the specials etc...Not sure the logic of having the food all the way in the back, so that we buy more? We want to support you but there is definately something missing. Customer Service is the same as Zellers.
Reviewed by Bethune: 9.25 out of 10 on 10/15/2013
City/Location Reviewed: Welland - Seaway Mall
Love the new Targets stores, employees are just new and need time to get to know the store and products they carry.
Reviewed by BigJoe: 1.00 out of 10 on 10/12/2013
City/Location Reviewed: Winnipeg
I want to file a complain against one of your locations in Winnipeg store number 3682 Southdale location.
couple of days ago I received an email giving me an offer of 5$ gift card if I buy 2 Benylin products from one of your store .
So I printed the email and took it to your store in Southdale I have this chronic sinus so use a lot of this med so I took the chance to buy few of them then I provided the email to the cashier (Her name is Samantha) she did not feel comfortable to process the coupon so she called her supervisor then when she came she looked at me as I fabricated the coupon then she told me that she can not process it as she is not aware about any coupons .
then I showed her the original email which on my cell phone she said I don't want to touch your phone in a way it sounds like I am infectious with a disease .
Then she talked with the cashier saying give him 5$ discount there is no way I will give him a gift card.
Then I said there is no limit on the offer so I can buy what ever I want .
She said I will check on the computer then she left me waiting for 15 min and I did not get any answer back .
Everybody was avoiding me they refused to give me any names just told me the store in Southdale and the store manager her name is Chantal .
I am a professional immigrant her in Canada for 5 years I have enjoyed Canada multiculturalism all the 5 years this is the first time in the five years I felt humiliated and unwelcome in a place like I felt in your store today .
I will call also on Wednesday to make sure My message was delivered .
Also if you are not accepting coupons why you are sending them?
I received your credit card I am not going to activate it .
P.S the email I receive I will forward it if you request that .
Reviewed by lleader: 5.50 out of 10 on 10/4/2013
I have heard that your company is not allowing our veterans to sell poppies on your premises. Perhaps this stand is due to ignorance, but in my mind it is an untenable insult. This is a program that allows us to honor our vets and war heroes who have fought to keep our country free, and it is a major source of the funds they use to pay for their many charitable programs. It is not like they interfere with your sales or offend your customers. Your store is the nearest one to my home and would probably have seen a large percentage of my shopping budget, but you will never see another penny from me or my family as long as this offensive policy is continued.
Reviewed by Off Target: 1.00 out of 10 on 8/19/2013
City/Location Reviewed: Winnipeg
Nothing to this store at all, lets see where do I start, More Expensive, Not a lot of variety, not stocked properly, overall experience terrible. I will never go back.
It's all about the price here in Winnipeg and you missed the mark on this one.
Reviewed by brandon: 2.25 out of 10 on 8/12/2013
City/Location Reviewed: Brampton- shoppers world
Great store very nice and clean.. cashiers and sales people are help full but why all supervisors are Jamaican, look like racist place.one of the supervisor are so rude and not even bother about any thing cashiers worked so hard they have line up and only two cashier are available
Reviewed by tinkerbell: 4.00 out of 10 on 6/11/2013
City/Location Reviewed: Toronto
Not the same as the US, not too much stock on shelves and they looked empty. Value for the money is not the same as the US. I can find the same items cheaper at Walmart. Hype prior to openeing not worth it and not impressed that they did not hire many of the past Zellers staff. Not sure if I will sho there again.
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