Target Canada Complaints
|Target Canada - The company offers household essentials, including pharmacy, fashion, pet, beauty, personal care, baby care, cleaning, and paper products; hardlines comprising music, movies, books, computer software, sporting goods, and toys, as well as electronics to name a few. Expect more, Pay Less at Target
Target Canada Customer Complaints and Reviews
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Latest Target Canada Complaints and Reviews
Reviewed by Meg: 3.25 out of 10 on 8/21/2014
City/Location Reviewed: Oshawa
I am disgusted by the poor customer service today at Target. I am followed around by your theft prevention officer every single time I visit Target, without fail. That's fine, it's their job. I worked in customer service for many years, so I get it. This time I caught her taking a photo of me!!! I nearly walked up to her and snatched her phone right out of her hand and deleted it. I am a new mom who probably looks exhausted when visiting Target, but that is no reason to stereotype me as a thief. I love your products, but I am made to feel like a criminal when I have never stolen anything in my entire life. I will never, EVER return to Target EVER AGAIN. I have spent so much money at this business in the last 5 months, and for that I get blatantly followed around and have my shopping experience ruined every single time? I will go back to Wal Mart where employees are actually friendly and the prices are reasonable. I'll also be sure to tell absolutely everyone that I know how horrendous your customer service is and how you make customers feel like criminals because of their appearance. Not a great reputation to have, Target Canada!
Reviewed by Lorraine: 9.00 out of 10 on 8/11/2014
City/Location Reviewed: Surrey Central Store
Visited your Surrey Central Store this morning 9:30, looking for kids clothes for the Grandchildren.
After I selected three items I got in line, six people in front of me. There was only one lonely clerk at a till, several staff walked by with buggies of stuff, people were dusting the escalators, one Asian Gentleman walked by (pretty sure he had a target symbol on his golf shirt), didn't seem to,mind that there six of us in line and nobody to help us. I was so annoyed I was ready to just drop my 3 items on a,shelf and walk out, I did have an appt to get too. Finally a woman at the long CS desk called one customer down and helped her and finally it was my turn. When I went to pay, the first item came up at the sale price, unfortunately the next two did not. I believe your sale started last Friday so was surprised your system hadn't been updated. In the end I finally got my 3 items paid for and I must say your clerk was really enjoying her gum. Something where I worked this was not allowed. Looks terrible.
I visit the Willowbrook Store twice a week and find the staff very friendly and very accommodating!
Reviewed by Hugo: 6.25 out of 10 on 8/11/2014
City/Location Reviewed: Barrie
I have just shopped at your Barrie store the checkout person named Regan, no hello not friendly and she didn't seem to care, or like she liked her job. As we are comparing your store to walmart this does not leave a good impression. Also i am wondering your prices seem to be a lot higher. I assume your quality is better.
Reviewed by Diane: 10.00 out of 10 on 8/4/2014
City/Location Reviewed: Orleans
I am very disappointed with Target. Every time that I went shopping for an item that was advertised in their sale flyer, it was never available. Although the staff is very friendly and helpful by calling different stores to see if the item would be available there, it never is. This has happened so many times that I don't even want to bother anymore. Very very frustrating. Their shelfs are hardly stocked either. I wonder how long they will stay open. I am sure I am not the only one noticing and experiencing that problem. :(
Reviewed by reaz: 1.00 out of 10 on 8/2/2014
City/Location Reviewed: brampton , on
@ bramalea mall 25 peel center dr , Brampton , on , Canada , on 8/2/2014, @ 8:40 PM , I went to buy some items from target , I asked the clark to clean the scanning table which had milk stain all over the place . The clark told that's not his problem , then I got agitated and complained to the manager name Alexandria Blair who was making a fun of my complain by rolling her eye brouse with a young worker name khrisna Ashman . I ask their name so I can official file a complaint . I want an official apology form the manager and the clark.
An unsatiffied customer
Reviewed by Cool Gram: 1.25 out of 10 on 7/23/2014
City/Location Reviewed: Welland,Ontario
All I hear when I go into your stores is the uncomfortable sound possibly made by the heating/cooling system. No music, nothing to make me feel happy or want to be there. So quiet I feel compelled to barely talk to my companions and your prices are usually way more than Walmart, so why would I stay?.
I see more staff in Giant Tiger and their staff are always friendly, yours are not! Seems you don't know Canadians very well. By the way, more people in Canada like Tim Hortons.
Reviewed by not impressed: 1.00 out of 10 on 7/22/2014
City/Location Reviewed: Oakville, On Hopedale Mall
Worst store EVER! I was so excited to hear a Target was opening near my house. The Zellers that use to occupy the now "Target" store was dirty, poor customer service, out of date items, horrible sales. So I was looking forward to having a new store and shopping experience. I have NEVER written a review good or bad for anything but I feel the need to review this store. AWFUL customer service and I have tried them several times over a period of a year. Each time with the same results. No store employees, terrible manners, empty store, no customers, but at least I know why now? In todays economy TARGET executives this ones for you...pay attention before all of your stores fold up shop and return to the United States......CUSTOMER SERVICE yup pretty simple you would think? From floor employees to Managers, terrible customer service. Make the customer happy and they will return again and again. Customers are always right even when they are wrong. I am a stay at home mom of 3 children ages ranging in 10-18 yrs. I shop a lot and I have to say, your service sucks! You had a high price item on sale, I went the next day to see if I could get the same item for the sale price and the manager made me feel like I was a criminal! This was not a cheap item it was electronics.. Anyway, I managed to find the same item at another store (not Target) with your flyer even though it was expired now by 2 days and guess what???? they honoured it! Because they want a returning customer, happy customer. I am well educated and have worked previously in the customer service industry for many years before raising my children. I know what it is to be a good customer service rep. And you Target DO NOT!
Reviewed by Kate: 5.50 out of 10 on 7/19/2014
City/Location Reviewed: Brandon
As I went into Starbucks this afternoon I noticed all of the baristas had jewlery and piercings in. I feel this is very unhygienic as something could easily fall into my drink. I would think that this is not a part of target policy and I hope the next time I return this will not happen again.
Reviewed by Adjowa: 4.00 out of 10 on 7/18/2014
City/Location Reviewed: 45 Overlea Blvd, Toronto
I really hope someone reads this because I am just tired of poor customer service. I am the type of person who never files complaints but working in the customer service field myself, this situation makes me angry. A fellow co-worker told me the amazing 50 percent off swim suit deal that target was having. I work two jobs but I knew this was a sale not to miss. By the time I cashed out the store was about to close. I approached the cashier and said hi, I got no response from her. I thought that was really rude but I ignored it because I figured it was the end of the night and she was ready to go home. I expressed how great the deal was and still no response from her. I questioned if the items were being scanned at 50 percent, still no response. One of the items didn't have a tag on it. She states to me rudely that there is no tag, like it was my fault that the item didn't have a tag on it. Honestly I was just exhausted and hungry I said since it's late I will go and grab the item. Her response back was pretty rude. Again I expressed since I am going to grab the item to make sure the items were being scanned at 50 percent. As a customer I trusted she would at least do that especially since I made a dash to get another item that had a tag on it. I am no different from her; I too was also tired and ready to go home. When I brought back the item she didn't even say thank you to me. I asked again did the items scan at 50 percent she again didn't respond. She started having a conversation with another co-worker. But I saw her look at the screen so I assumed she checked. I paid and left. As I was walking I reviewed the receipt and some prices did not seem right. I couldn't go back in because the store was closed. When I got home I realized some items did not scan at 50 percent and one of the bra straps was missing (I am the type of lady who needs her straps). The strap must have dropped on the floor when she was putting it in the bag. I am completely frustrated because I
Reviewed by Natasha: 3.25 out of 10 on 7/17/2014
City/Location Reviewed: KINGSTON, ON
I really hope someone hears about these experiences at my local store: I'm tired of the prices that aren't great, the plain and boring stuff you sell, but most of all I'm tired of the service people. Around June 10, in the afternoon, my girlfriends and I were shopping at the mall and we made the mistake of going into Target, and we wanted help picking out shorts for this classmate guys birthday party, and because the shorts were four feet from the electronics girls just standing there, we totally thought we could get help. I waited for them to finish talking about a "stupid acting co-worker", and asked for help. The two red shirt girls said they couldn't come out of the area BY FOUR FEET, even when there was noboby else to help in the DVD and video area. At my work, we help the customer in any kind of way, even by yelling help over (if not allowed to move). The guy standing there talking to and distracting the good-looking girls had a red shirt and turned around and left. I said can't he help me? She said that he wasn't on his shift yet! Why was he there bugging them then? Arrgh!
I only mention this because we went back again about a month later and this guy was in our way again. This time i wrote his name down- Matt (chubby, younger, and facial hair). He was again standing like it's a hang-out bar, with a guy who looks like the manager doing nothing about us waiting in line with no help upstairs at the check-out, and I won't come back to Target again because of this. I'm standing for a long 5 minutes while him, guy with bald head and a tall older heavy redish lady, talk about funny things and laugh. It's a shame my awesome and hard worker cousin can't find a job and these nerf brains don't want the ones they got! Nostrovia.
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