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CARQUEST Complaints

CARQUEST Complaints

At CARQUEST, customer service is driven by 18,000 teammates who are passionate about delivering excellence in everything they do. This dedication is enhanced by a sophisticated network of distribution centers and advanced, automated inventory, and delivery management technology. CARQUEST always delivers the right products to the right place at the right time. There are more than 3,000 CARQUEST Auto Parts stores located throughout North America.

CARQUEST Customer Complaints and Reviews

Thank your for your interest in helping to improve customer service at CARQUEST. All reviews and complaints matter. Please share your latest experiences to provide feedback on the CARQUEST customer service. Write your own customer service complaint or review for CARQUEST below.

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Latest CARQUEST Complaints and Reviews


Reviewed by gar: 7.75 out of 10 on 9/8/2017
City/Location Reviewed: truro ns
bought a charger( psw-70300a ) two years ago ,and failed ,owner manual says 3 year warranty so called carquest and they said they only will give a two year warranty , so no warranty thru carquest, be careful what you buy if the manual says one thing ,check before you buy it . $500.00 charger too

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Reviewed by Dave: 10.00 out of 10 on 7/22/2014
City/Location Reviewed: Digby Nova Scotia.
Hi, I recently had the misfortune to suffer a flat battery on my Dodge Nitro. I rang your branch in Digby NS to order a new battery and my order was processed with the utmost professionalism and the minimum of fuss. I was informed that they would indeed deliver the new battery and take the old one away for proper disposal. By the time I had removed the old battery the delivery of the new one arrived. I couldn't believe how fast the service was and I would be grateful if you would pass on my thanks to the guys at the Digby branch for a job well done. I will definitely recommend Carquest at every opportunity. Kindest Regards, David Taylor

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Reviewed by Joey: 7.00 out of 10 on 6/11/2013
City/Location Reviewed: Waterloo
Great place to shop they have great deals on car care products. Staff is very knowledgeable always offering assistance.

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Thank you for your interest in CARQUEST Customer Care. Your Complaints and reviews provide valuable feedback to all Auto - Dealers businesses to improve the service we as customers are provided.

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