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Canada's Wonderland Complaints

Canada's Wonderland Complaints

It's really no wonder that Canada's Wonderland is Canada's premiere amusement park. It's where families come to spend quality time with each other and their good friends, g-forces. Only Canada's premiere amusement park has Leviathan, a new roller coaster in 2012 that boasts speeds of 125 mph with an 80-degree drop. Canada's premiere amusement park also features such thrilling rides as Vortex, Shockwave, Behemoth and the 301-foot WindSeeker. And for the kids, there’s Planet Snoopy and the new Dinosaurs Alive! Seven acres of Jurassic fun with over 40 life-sized dinos. And if you like water park thrills, Canada's premiere amusement park features Splash Works, a 20-acre water park featuring The Plunge, Super Soaker, the Lazy River and enough thrill rides to leave you and your family closer and prunier than ever. It’s what happens here every day at Canada's premiere amusement park. Canada’s Wonderland. Thrills Connect.

Canada's Wonderland Customer Complaints and Reviews

Thank your for your interest in helping to improve customer service at Canada's Wonderland. All reviews and complaints matter. Please share your latest experiences to provide feedback on the Canada's Wonderland customer service. Write your own customer service complaint or review for Canada's Wonderland below.

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Latest Canada's Wonderland Complaints and Reviews


Reviewed by shandygirl: 7.75 out of 10 on 7/22/2015
City/Location Reviewed: London, Ontario
Ever since Canada's Wonderland opened my family have made it a yearly event, until the evening of Octorber 18th, 2014. I was taking my daughter and grandson to the Haunted Halloween, we went into Vaughn Mills mall to find somewhere we could have dinner before the event. Our car was hit head on by a 25 yr old, he totalled my car, he was able to drive away. While waiting in the freezing cold we were harassed by a foreign tow truck driver. All in all we ended up having my car towed away and we were left stranded and in shock. I suggested our ride from London will take a while so lets get a taxi and go over to Wonderland. As if we had not gone through enough, the prices had sky rocketed since my first Haunted Halloween when it was half price. When we got inside we managed to get into only one event. All the other line ups were 2 hrs long. It was -4 degrees, the rides were not working because of the cold. We were in the line up for a funnel cake when this rude man pushed me knocking me back 6 steps. I heard the lady behind me saying to her friends "this is the last time I am coming here". We shared our stories of the disgusting line ups, we both agreed that it was over sold and Wonderland should not have been so greedy... there should have been a cut off amount of people let in. The first time I ever attended the Haunted Halloween it was the best thing ever, tickets were half price and no line ups for the rides, I used to rave on about how amazing it was. after the crash and being stranded in Vaughn, that was a really bad ending to our evening. Sorry to say I don't feel the excitement of returning to Canada's Wonderland. Yours Sincerely Helen Steven 14 Linwood Street London, Ontario N5Y 1w1

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Reviewed by Jennifer : 1.00 out of 10 on 7/2/2015
City/Location Reviewed: Canada's Wonderland
I have never been treated so poorly in my life. The company doesn't know what CUSTOMER SERVICE means. The employees didn't seem to care that the solution they were trying to offer me was just ridiculous.

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Reviewed by b: 4.00 out of 10 on 6/5/2015
City/Location Reviewed:
Absolutely Horrible. Steph Girardi from Guest Service and Jim Maddin from Security have no customer service skills.

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Reviewed by mike: 1.75 out of 10 on 6/12/2013
City/Location Reviewed: Vaughn Ont
Very rude employees and management, will not return!

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Reviewed by lines stink: 8.75 out of 10 on 5/24/2013
City/Location Reviewed: Toronto
How can you not love Canada's Wonderland? Great fun. Wish the food was less expensive though.

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Thank you for your interest in Canada's Wonderland Customer Care. Your Complaints and reviews provide valuable feedback to all Travel - Attractions businesses to improve the service we as customers are provided.

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