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StubHub Complaints

StubHub Complaints

At StubHub, our mission is simple: provide fans a safe, convenient place to get tickets to the games, concerts, and theater shows they want to see, and an easy way to sell their tickets when they can't go. We've been doing it since 2000, and continue to lead the way today - making sure fans have a truly open marketplace where they can buy or sell tickets without restrictions or limitations. So, welcome to StubHub. Where do you want to sit? If you are a fan of live music then you know the appeal of affordable concert tickets to see your favorite artists perform live. There is nothing like hearing your favorite songs played live for an audience that would be happy nowhere else than living in that moment hearing that song played specifically for them by their own personal kings and queens of music. If you want to truly enjoy a concert you have to go with friends or someone special so that they can share in all the stage-shenanigans and the jokes shared between performers and audience members. Memories are best made with people and even better when made with people who will happily reminisce with you once the initial happening is over. So come on and enjoy a night out at a concert! StubHub is an eBay company

StubHub Customer Complaints and Reviews

Thank your for your interest in helping to improve customer service at StubHub. All reviews and complaints matter. Please share your latest experiences to provide feedback on the StubHub customer service. Write your own customer service complaint or review for StubHub below.

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Latest StubHub Complaints and Reviews

Reviewed by Watters: 8.00 out of 10 on 9/8/2015
City/Location Reviewed: Fayetteville, arkansas
We were sold 2 Razorback tickets for 250 plus dollars. They say lower level but they were in The nose bleed section almost. After the transaction was complete I print out the ticket and it Says $45.00 each. My husband works 14 hours each day and then to get scalped like this is a Shame. I like the convenience of Stubhub but that is too much . We were at the UTEP and Razorback game. Our seats were BLEACHER seats. We left at halftime.

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Reviewed by New York Rangers Game: 9.00 out of 10 on 5/27/2013
City/Location Reviewed: New York
Stub Hub is fast becoming the only place I buy tickets. I have yet to have one bad experience. The service is amazing and the technology to allow customers to get a ticket, print it and get scanned in the arena is such a great service. We went to New York, and were in our seats half way through the first period. Impressive.

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Reviewed by Jerry: 9.00 out of 10 on 5/24/2013
City/Location Reviewed: Buffalo
Ordered tickets for a hockey game, selected where we wanted to sit and could afford. So easy with a click tickets are ready instantly for you to download for a small fee plus we saved ordering them here. Fast & efficient with three easy steps great service you know they can be in your hands within minutes. Next event we will return to StubHub

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