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The Gap Complaints

The Gap Complaints

The Gap, Inc.is an American clothing and accessories retailer based in San Francisco, California, and founded in 1969 by Donald G. Fisher and Doris F. Fisher. The company has five primary brands: the namesake Gap banner, Banana Republic, Old Navy, Piperlime and Athleta. As of September 2008, Gap, Inc. has approximately 135,000 employees and operates 3,076 stores worldwide, of which 2,551 are in the United States. Gap, Inc. remains the largest specialty apparel retailer in the U.S. Shop Gap for clothes for the whole family. You'll find Petites and Tall sizes, kids slim and husky sizes, and baby bedding.

The Gap Customer Complaints and Reviews

Thank your for your interest in helping to improve customer service at The Gap. All reviews and complaints matter. Please share your latest experiences to provide feedback on the The Gap customer service. Write your own customer service complaint or review for The Gap below.

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Latest The Gap Complaints and Reviews


Reviewed by sherry: 9.50 out of 10 on 8/20/2013
City/Location Reviewed: hellcrest mall
I like shopping at the gap.There is not any pressure,but every body is willing to help.The line up ath the register is always a hassle and sometimes I give up shopping.

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Reviewed by Alica: 7.50 out of 10 on 5/31/2013
City/Location Reviewed: Toronto
Normally receive good customer service but my last visit not so much. Had to wait to pay for my items, a couple ahead of me returning or exchanging something that took forever.

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Thank you for your interest in The Gap Customer Care. Your Complaints and reviews provide valuable feedback to all Fashion - Apparel businesses to improve the service we as customers are provided.

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