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PetSmart Complaints

PetSmart Complaints

PetSmart is about more than products. We offer the convenience of grooming, training, boarding, Doggie Day Camp and veterinary services right inside most stores. We are truly your one-stop shop for all of your pets’needs! PetSmart, Inc. is the largest specialty retailer of services and solutions for the lifetime needs of pets. We have more than 1,232 pet stores in the United States, Canada and Puerto Rico, over 192 in-store PetsHotels dog and cat boarding facilities and Doggie Day Camps, and is a leading online provider of pet supplies and pet care information. PetSmart provides a broad range of competitively priced pet food and pet supplies, and offers complete pet training and pet adoption services. Any complaints with Petsmart? Submit a review here!

PetSmart Customer Complaints and Reviews

Thank your for your interest in helping to improve customer service at PetSmart. All reviews and complaints matter. Please share your latest experiences to provide feedback on the PetSmart customer service. Write your own customer service complaint or review for PetSmart below.

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Latest PetSmart Complaints and Reviews

Reviewed by Pet lover: 9.00 out of 10 on 3/2/2013
City/Location Reviewed: Burlington
We love pet smart. You would think a big box store would be impersonal but there grooming, vets on staff and allowing you to bring your pet into the store are such a small town feel and add to the customer service experience. Way to go pet smart. Looking forward to taking care of my pet for years. Keep the prices reasonable too please. I rank the customer service 9 out of 10

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Thank you for your interest in PetSmart Customer Care. Your Complaints and reviews provide valuable feedback to all Animals & Pets businesses to improve the service we as customers are provided.

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